community moderators

In the spirit of discussing what shall now be discussed, discuss! Share your absurd, funny or even lauding stories about the PWE support/moderation, we're sure you have some! Direct quotes of messages are absolutely allowed.
Spidey_the_great
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Re: community moderators

Post by Spidey_the_great » Fri Jun 16, 2017 05:58

LancerOPM wrote: because this is not a matter of being legit or not, its a matter of cryptic design forcing their players to bot.
...speechless...
Anyway...is this a thread about bots? Just asking..

Gemmed Exquisite
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Re: community moderators

Post by Gemmed Exquisite » Fri Jun 16, 2017 11:31

Spidey_the_great wrote:
LancerOPM wrote: because this is not a matter of being legit or not, its a matter of cryptic design forcing their players to bot.
...speechless...
Anyway...is this a thread about bots? Just asking..
Of course it is, can't you read the title of the topic?

"Community moderators "




and botting ethics

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j0Shi
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Re: community moderators

Post by j0Shi » Tue Jul 04, 2017 18:47

Just a little follow-up here. Hearing that zeb felt he was treated unfairly and that this was part of an ongoing crusade by a certain group of players. He tried to get the devs to back up the mod team either internally or even publicly. Not sure this is 100% legit info, so take it with a grain of salt. Either way I think it's clear that Julia and PWE feel good about their team, and that the community won't likely be able to get a substantial discussion going.
"This information is not official and is not supported by PWE. This content was removed from the official neverwinter forums because it provides information that is potentially false and sheds a negative light on unpublished and unknown drop rates within the game." -melodywhr

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Re: community moderators

Post by Janne » Tue Jul 04, 2017 20:48

I was realistic in my expectations, but at the end it's shame that the conclusion that they got is not "Maybe e can improve on few things here" and instead "crusade by a certain group of people"...

I wonder how I was grouped there, because I'm not a group, and the only group I can think of is mis-moderated.

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Re: community moderators

Post by TheHappyLion » Wed Jul 05, 2017 04:25

But hey, Manic is on the Discord server now, so all is good.

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silence1x
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Re: community moderators

Post by silence1x » Wed Jul 05, 2017 11:29

TheHappyLion wrote:But hey, Manic is on the Discord server now, so all is good.
noticed that myself.

ambisinisterr
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Re: community moderators

Post by ambisinisterr » Wed Jul 05, 2017 17:56

Janne wrote:I was realistic in my expectations, but at the end it's shame that the conclusion that they got is not "Maybe e can improve on few things here" and instead "crusade by a certain group of people"...

I wonder how I was grouped there, because I'm not a group, and the only group I can think of is mis-moderated.
Who said they didn't? They most certainly didn't tell you that. ;)

There IS a small group of players who argue over every action as well as people who just simply don't understand and/or are unwilling to understand the rules. Most of the time the complaints come from these individuals who are in the clearly in the wrong when you see the entire situation instead of one side of it.

I don't know who Josh's source was but it sounds like half of the story, if that.
The part about getting the devs to back the mod team either internally or even publicly isn't correct at all as far as I know. I can't vouch to know Zeb's private conversations but that doesn't sound right. The devs apologized for that message while Andy was on vacation and again through Andy when he got back. So at least half of that is completely inaccurate.


You're unlikely to get a more substantial discussion than what you have already gotten with me on the forums or Trips in the discord server but that doesn't mean you are being ignored. I would have hoped that was clear by now.

That doesn't mean that we are open to changing everything or making any obvious changes to the rules. For instance being allowed to discuss exploit details or moderation on the forums is absolutely not on the table to change. Period. Being more lenient and loose on the rules and/or their interpretation definitely is, though.

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Re: community moderators

Post by clonkyo1 » Sat Jul 15, 2017 14:23

I think that the problem is deeper than that, Ambi. We all saw how some non-glitch/exploit-related posts and threads were deleted and/or closed for no reason, just due the arbitrariness and opinions of "certain" moderators about the users posting those posts/threads.

Hell, Ambi, this website were created due that very same reason: Unless we call "hard names" (being gentle) to other users, we freely can talk here. There, it's almost impossible.

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Re: community moderators

Post by clonkyo1 » Sun Jul 16, 2017 06:19

am i the only one with these problems?? Forums don't load after i log in... :S

Anyone else having problems with that?
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Silverkelt
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Re: community moderators

Post by Silverkelt » Fri Aug 18, 2017 20:59

I am one of those people, that always gets "grouped' into those discussions, because Ive been anti company at times and have posted things that are clearly against TOS, I did so knowing I would get in trouble, but at the time , I knew that If I didnt , certain things wouldnt be fixed, While its improper, I think overall this company sort of fails at a better way of getting accurate broken things reported.. I mean posting a bug report , literally does nothing most of the time (mostly because of really anal people who think posting every little broken thing is important.. i mean really... when things are like .3% broken.. come on) Its too filled up with graphical glitches, minor issues and stuff, that the actual big stuff is missed. In lotro, I was part of a invite only dev group , where we could post issues that were bigger and/or requested feedback.. While I posted a few anti company threads against turbine, lotro really didnt sell power that often (at least not before I quit) so most of my issues were with grind levels and even then, it wasnt until the later mods, that it become stupid (up to Rise of Isengard, it was actually pretty good) it was the gap of rohan and its boring 6 months of daily grinding that I quit the game. Even cryptic hasn't done that to us yet. )

The real failure is the companies, not making better resources of players who do not like broken arse things and not allowing a much more reasonable way to report things..

However, I can promise you, I never sat down with anyone in game, to discuss anything I ever posted before hand.. so that is just ridiculous if it was ever brought up.

There is no conspiracy theory.

It was zebs reactions, to multiple posts, about failure of ban system to filter legit players and our concerns over it that started the whole thing. While some poeple posted they were banned, the thread itself shouldve been allowed right from the start.

The tos is too narrow and the mod team, too liberal in its application , that causes these issues.

In no way should those threads been closed.

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Re: community moderators

Post by clonkyo1 » Sat Sep 02, 2017 21:49

Since my last shadow ban, i just decided that as long as Kreatyve is on moderation, the game is "fine" as it is, this is, i will not report any single bug from RD [deleted my list with over 20 bugs and glitches on the site], Chult + S. River, etc for a simple reason: she answered back to some players that she reports tons of bugs and exploits in a regular basis, well, i will allow her do so and i will just play the game. If they do want to have a forum where players can spread biased and false information about the game, making it unfunny and other stuff where we, legit players, do get "close threads", "bans" and "shadowbans", etc, for suggesting changes and other things to make the game more funny for everyone while separating "real players" from "liars", then, who am i to disagree with them?

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Re: community moderators

Post by Guam » Mon Sep 11, 2017 10:20

clonkyo1 wrote:Since my last shadow ban, i just decided that as long as Kreatyve is on moderation, the game is "fine" as it is, this is, i will not report any single bug from RD [deleted my list with over 20 bugs and glitches on the site], Chult + S. River, etc for a simple reason: she answered back to some players that she reports tons of bugs and exploits in a regular basis, well, i will allow her do so and i will just play the game. If they do want to have a forum where players can spread biased and false information about the game, making it unfunny and other stuff where we, legit players, do get "close threads", "bans" and "shadowbans", etc, for suggesting changes and other things to make the game more funny for everyone while separating "real players" from "liars", then, who am i to disagree with them?
Its not just you I hear that several people have been hit with this due to posts on the Preview shards along with deletions and pre moderating according to some?

The base fact is 12B changes are in the main nuts and will create way more problems than they resolve (apart from milking the last dime from the whales).

90 % of our GUILD on Xbox are constantly in Destiny2 and already just coming in to pick up free keys. What will happen when we see 12B on Xbox lord knows.

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Re: community moderators

Post by clonkyo1 » Mon Sep 11, 2017 12:22

Guam wrote: Its not just you I hear that several people have been hit with this due to posts on the Preview shards along with deletions and pre moderating according to some?

The base fact is 12B changes are in the main nuts and will create way more problems than they resolve (apart from milking the last dime from the whales).

90 % of our GUILD on Xbox are constantly in Destiny2 and already just coming in to pick up free keys. What will happen when we see 12B on Xbox lord knows.
Well, it's what they do want, so, whom are we to be against their wises? If they do want to have a diying game because they allow the BIAS, misinformation, deletion of whole posts with information and so on on forums, then, it will become their main problem that will face soon: a game without players left to play it.

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beckylunatic
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Re: community moderators

Post by beckylunatic » Mon Sep 11, 2017 15:08

Most of the deletions that I've noticed consist of threatening to quit, discussing other games, and various and sundry namecalling of devs.

Plenty of critical and downright angry posts have been left up as long as the writer manages to keep within the rules.

Yeah, some folks have ended up shadowbanned in the process. I haven't noticed any that didn't rack up a lot of rules violations before that happened. A temporary shadowban is more of a timeout to calm down than anything (and the devs can still see posts by shadowbanned users).

There is not here. And if you can point to examples of rules violations that have been left unmoderated, I'd ask you to see how long that lasts if you were to actually report the posts. There's a lot to keep up on. I'm only skimming the repeated complaints at this point, trying to see if any new information comes up.

Ok: I hate this change.
Not ok: I hate the devs.
"no logs, only fix"

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beckylunatic
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Re: community moderators

Post by beckylunatic » Mon Sep 11, 2017 18:37

Oh yeah, that "pre-moderation" message comes up with posts that get eaten by the spam queue, which is relentless about devouring posts that the writer has edited a lot. Chalk that one up to the Vanilla platform being bullshit, but it's actually not on the mods doorstep.
"no logs, only fix"

clonkyo1
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Re: community moderators

Post by clonkyo1 » Tue Sep 12, 2017 03:15

Well, becky, then, you read only a part of the forum, because shit like "GWF class is fine" (it is not, only "destroyer" is fine), "Shocking execution only kills pugs and only if they do not wear tenacity" or "L2P vs my 1 rotation GF whom stun from the first hit and you can do nothing but complain" or, nowadays, the misinformation around the change on bondings or the bullshit spreaded about the RP system due artifacts (mainly, some trolls stating that the amount of time to upgrade an artifact without feeders will be like 5 months when, in fact, a player should be able to pull all 4 artifacts in like 2 months [as usual, if they do know how to do the breakdown, ofc] and so on is what moderators are allowing. So, if i join the discussion and make them all look like what they are: liars (which is agains ToS), then i will be the one shadow banned and modetared, not the others spreading misinformation and BIAS data. And THIS is what moderation is allowing.

So, if this is what they do want, whom am i to be against it? Let players keep thinking that they will use 5 months to upgrade 1 single artifacts because the removal of feeders and other stuff.

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j0Shi
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Re: community moderators

Post by j0Shi » Tue Sep 12, 2017 06:53

The problem is that ignorance can't be modded as per the rules, only trolling can. So if you're genuinely have no plan about the game, you are allowed to spread misinformation as much as you like whereas cynical threads mocking those have been deleted in the past.

Although I agree it's not ideal, you can't really enforce an environment where only those with accurate information is allowed to post. It would generally help though if the mods had a better understanding of endgame and mechanics.
"This information is not official and is not supported by PWE. This content was removed from the official neverwinter forums because it provides information that is potentially false and sheds a negative light on unpublished and unknown drop rates within the game." -melodywhr

clonkyo1
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Re: community moderators

Post by clonkyo1 » Tue Sep 12, 2017 08:27

oh, no, i do agree that "ignorance" can't be moderated but what i don't agree with is with certain mods moderating comments which are leaving those aforementioned players as ignorants and liars (which is against ToS...). So, what will be?

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beckylunatic
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Re: community moderators

Post by beckylunatic » Tue Sep 12, 2017 15:39

If you can manage to show somebody they are wrong without calling them names and so forth, then the mods probably won't have a problem with you.

There are plenty of people also saying "GWF is not fine", "artifact levelling won't be that bad", "GFs in PvP are still ridiculous" but they're managing to do so without attacking anyone in the process. Their conversation is actually productive and therefore allowed to stand.
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clonkyo1
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Re: community moderators

Post by clonkyo1 » Tue Sep 12, 2017 16:55

i do remember a lot of posts which went close where no one insulted to those aforementioned "liar" users... however, the problem didn't came from there, but when legit players started to post real data, logs, parses from ACT, etc to debunk the misinformation and BIAS brought by those "liars" and which "certain" mod usually takes as "harass". And here i am not talking about certain users like our "friend" @Hyperboreian whom doesn't know how to play GF class or Deficient... er... Defiantone99 or Arcofortep, in example, or the animosity that this "certain" moderator has over certain group of players, myself included, just because we already disproved "it".

As i said: "ignorance" can't and shouldn't be moderated at all, however, if a player brings real data to debunk the BIAS and misinformation brought by a newbie, however, that "ignorant" keeps saying his/her bullshit or things like "the video is wrong or faked" [we all have read it] and the real player brings more data and real info, that first player is left as "liar" and "ignorant", which is against ToS and the punished one will be the legit player... Also, if you think that their conversation is "productive", then, your concept of "productive" is far different from mine, because i learnt nothing useful from that post, in example.

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