Browsing the internet we sometimes encounter seemingly random stories that then turn out to be somewhat connected to Neverwinter. The one about Jordan Wolfowich, a player from Canada, is such a case. As reported by “CJN”, the Toronto-based gamer ran into the (lack of) Perfect World support after he got banned over an allegedly “bad” username. Being with the game since its launch in 2013, Jordan’s character name “Jewpac Shalom” suddenly violated the game’s terms of service. Apparently solely having the word “jew” in it got him on the blacklist. The customer support acknowledged that other players had reported the name and wanted Jordan to simply change it. He fought back however and was eventually able to retain it.
[su_quote]For software developers this is simply part of a growing problem of the toxicity of online gaming culture. Most companies have created broad lists of banned words to keep the peace, but the results have been imperfect.[/su_quote]
You can probably start a full political panel here, but this is actually more about resources and the black/white algorithm Perfect World is using. We already know from other incidents that bans are automated and manual verification, if at all, only happens when players complain through the support ticket system. In a perfect world (ha!) this obviously should be the other way round, but in Neverwinter we’ve long accepted that you’ll get banned first and questions are asked later. So it’s at least encouraging to see that not all players accept this and successfully strike back!
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