Devs Promise to Grant Everyone Upgraded Pack Contents

Before the holidays we reported community complaints about upgraded packs in the ZEN Market. To be more specific, it wasn’t that the packs got upgraded, which is great of course, but the fact that former buyers felt screwed over. They not only spent more ZEN on the same or even fewer content, but couldn’t buy the new ones even if they wanted to. PWE support originally rebuffed all requests in the matter, but this stance has now apparently changed. As stated by Miasmat in the thread last week:

[su_quote cite=”Noworries” url=”″]Hey everyone. We have in fact read this thread and had been looking into what approach to take with these items, which was slowed a bit by the holidays. In a future update, if you purchased the old version of a race pack then you will receive the new account unlock items in the reclaim agent. This would mean that owning the Dragonborn Legend Pack will now grant the account unlock of the Guard Drake and Black Dragon Ioun Stone and the Feywild pack will now grant a 12 slot reclaimable bag.[/su_quote]

This is great news! We originally thought it would be fair to at least let former customers re-buy the new packs in case they felt the contents would be worth it. But a free upgrade is obviously that much better. Kudos to the devs for filling this community request and making up for their initial conceptual flaw!

What’s your take on former buyers getting a free upgrade? Share your thoughts and experience on our social channels, in the comments below, or visit our message board!

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10 thoughts on “Devs Promise to Grant Everyone Upgraded Pack Contents

  • January 7, 2019 at 7:15 am

    I thought “Devs Promise to Grant Everyone Upgraded Content” endgame content at first sight…

    • January 7, 2019 at 7:58 am

      Sorry. The title probably only makes full sense if you already knew what was going on. Otherwise a little irritating.

      • January 7, 2019 at 11:31 pm

        Np. 🙂
        Yeah. yeah. I heard that. I even had those packs.

        Just lots of my friends are still here because of the hope of a challenging pve endgame content.

  • January 7, 2019 at 7:46 am


    You see? All those morons and Toxic Trolls crowing that they got a better pack at half-price or less and older customers who have supported the Devs far more over the years just wanted something for nothing – I said all along that the Devs will do the right thing when they have time.

    Initially, they weren’t even going to make the 30 slot bag Account-Wide and reclaimable in the original Dragonborn Legend Pack, until they agreed that there was really no reason not to, due to forum feedback pre-release.

    The Devs are not our enemies.

    That’s the forum Moronerators suppressing feedback and the Bean Counters in Grey Suits strangling funds and development resources. Devs want to make a great product that people love, they don’t want to produce crap and rip us off.


    Now, let’s hope they fix the Yeti Mount and Star of Simril companion. That’s the other 3-Ring Augment that will not accept a ring and has a broken Active Bonus that doesn’t even work. At All.


  • January 7, 2019 at 7:56 am

    Fantastic. 🙂

  • January 8, 2019 at 2:07 am

    Good news here.

    Though the dev you quotet was noworries 😉 I would love to have Miasmat back on the team

    • January 8, 2019 at 3:23 am

      Thanks, fixed!

  • January 8, 2019 at 3:17 am

    So what if I bought Guard Drake in Zen store before this what now?

    • January 8, 2019 at 3:23 am

      That’s tough luck. The devs only fix the fact that people are locked out from the new packs in case they already bought the old ones. You are not getting ZEN back that you might feel like having overspend.

  • January 8, 2019 at 4:20 am

    Yes, it would be better if the pack had a Rage Drake, but we can’t have it all. I bought the Guard Drake way back, with Maze Engine coupons, so I have all the epic Mounts except the painted Worg thingy and maybe another.

    Kris, when you reclaim the pack (when it’s updated), you will just get another Guard Drake in inventory that you won’t be able to equip. Same with Knights of the Feywild, which already had a Dawn Unicorn mount. You can reclaim it, but cannot equip it as you already have it.

    But I almost bought a Black Dragon Ioun Stone years and years ago, but didn’t as it was not an account-wide unlock, so I am really pleased they did this.

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