Before the holidays we reported community complaints about upgraded packs in the ZEN Market. To be more specific, it wasn’t that the packs got upgraded, which is great of course, but the fact that former buyers felt screwed over. They not only spent more ZEN on the same or even fewer content, but couldn’t buy the new ones even if they wanted to. PWE support originally rebuffed all requests in the matter, but this stance has now apparently changed. As stated by Miasmat in the thread last week:
[su_quote cite=”Noworries” url=”https://forum.arcgames.com/neverwinter/discussion/comment/13070745/#Comment_13070745″]Hey everyone. We have in fact read this thread and had been looking into what approach to take with these items, which was slowed a bit by the holidays. In a future update, if you purchased the old version of a race pack then you will receive the new account unlock items in the reclaim agent. This would mean that owning the Dragonborn Legend Pack will now grant the account unlock of the Guard Drake and Black Dragon Ioun Stone and the Feywild pack will now grant a 12 slot reclaimable bag.[/su_quote]
This is great news! We originally thought it would be fair to at least let former customers re-buy the new packs in case they felt the contents would be worth it. But a free upgrade is obviously that much better. Kudos to the devs for filling this community request and making up for their initial conceptual flaw!
Neverwinter UN:Blogged is always looking for writers to contribute to the blog. If you are an active player and search for a way to spread your opinions, analysis, diaries or reviews to more than 75,000 regular visitors, then don’t hesitate and get in touch with us on our contact page or message board! We are currently especially looking for console and PVP content, but that’s not exclusive. There is no frequency requirement, you post how often you want.